One point of contact
You deal with one person who knows your jobs. Replies the same business day.
Home / How we work
HOW WE WORK
WITH YOUR TEAM.
Think of us as a billing coordinator who already knows commercial construction. One point of contact, a fixed monthly rhythm, two checks on every package, and nothing goes out without your approval.
GETTING STARTED
YOUR FIRST
30 DAYS.
Most clients are fully set up within one billing cycle.
01
FREE BILLING CHECK
We review one recent pay app and send findings within 48 hours of your files.
02
KICKOFF CALL
30 minutes: your jobs, GCs, cutoffs, software and who approves what.
03
JOB SETUP
SOVs, retainage, change-order logs, waiver registers and your billing calendar.
04
FIRST CYCLE
Your first pay apps through pencil, final and submission.
05
FIRST SNAPSHOT
Your first cash report and a 15-minute review call.
OUR STANDARDS
WHAT YOU CAN
COUNT ON.
Written into every service agreement.
Checked twice
Every package gets our checklist review, then a second reviewer, before you see it.
Your approval on everything
You approve every amount and sign every submission. We never sign for you.
Your software
Excel, QuickBooks, Procore, GCPay, Textura or Siteline. We work in what you already use.
Secure by default
A private folder per client, two-factor sign-in, and access you control and can revoke.
Guarantees in writing
Rejected for our error: fixed free and that job's month refunded. Numbers in on time and we miss the cutoff: that job's month is free.
QUALITY CONTROL
WHAT WE CHECK ON
EVERY PACKAGE.
Twelve checks before anything reaches you for signature.
- G703 total matches the G702
- Previous billing matches the last approved application
- Retainage calculated at the contract rate
- Only executed change orders billed
- No line billed past 100% complete
- Stored materials backed by invoices and photos
- Waiver amounts match the request and the last payment
- Sub-tier waivers included where required
- Certified payroll attached on prevailing wage jobs
- Signatures and notary where the GC requires them
- Insurance certificates current, if the GC asks
- In the GC's format and submitted before cutoff
BOUNDARIES
WHAT WE
DON'T DO.
Being clear about this protects you and us.
- Approve amounts or verify progress in the field
- Sign documents on your behalf
- Give legal or accounting advice
- Collect money owed or negotiate disputes with your GC
- Promise when a GC or owner will pay
LET'S LOOK AT ONE PAY APP.
The free billing check is the fastest way to see how we work.